SHIPPING POLICIES
We
process your order the next business day ( Mon - Fri). We ship by two methods: UPS
or USPS Sometimes we ship items directly from Unicity if our own inventory
is low. In either case your credit card will show payment to
WomensHealthShoppe.
When shipping
directly from Kentucky the usual shipping method is by priority mail. With
free shipping it is our discretion, depending on price. You will get UPS
shipping with a guaranteed delivery date if you pay for expedited shipping.
Currently any
order with a retail price of $60 or more is entitled to free shipping which is
usually by Priority Mail. However, with free shipping we reserve the right to
change the shipping method based on price. If you wish faster delivery, you
may opt for more expensive shipping methods.
PRODUCT
SATISFACTION GUARANTEED
If
you are dissatisfied with your Unicity purchase, we will issue a refund or
exchange. You must contact us within 60 days of purchase. You will be
responsible for return postage if you choose to return a product, and you must
provide us with a written letter as to why you are returning the product. I
cannot get replacement product without this information, and no refund can be
issued without it. You must contact us prior to returning any product at
800-745-8821
BACK
ORDERS
There
may be times when a Unicity product is "out of stock" and placed on a "Back
Order" status. These "Back Ordered" items will be shipped to you as soon as
they are available. An extra shipping fee is never charged if these items ship
separately. I try and let you know if the time delay is more than 3 days.
MISSING
ITEMS
Any
missing or damaged items must be reported to us within 5 days of
delivery. You may contact us by clicking on the link below. Please include the
order number in question. After this 5 day period there is no assurance of
replacement.
If for any
reason that rare occasion would arise where we find it necessary to refuse a
transaction, you would receive a full refund of any money you are due.
PAYMENT
METHODS
You may pay by
Visa, Master Card, American Express or Discover or PayPal.
Orders that
are paid by check will be processed as soon as the check has cleared. If you
pay by money order we will ship your order when we receive the payment
For you convenience we also offer PayPal. With
Pay Pal you can also pay by any credit card or direct from your Pay Pal
Account. Please remember two things if paying with Pay Pal.
-
You MUST return to the web site when you
are finished paying. There is a button on PayPal for you to click and return
to our web site for final verification. If you do not do this, the transaction
does not properly record, and will end up in the abandoned status. You do not
properly receive your Receipt page when this happens.
-
If you pay from your PayPal Account, and it
draws from your bank account, it takes 2-3 days to complete the transaction.
We will not ship your order until notified by Pay Pal the transaction is
complete.
Feel free to contact us at 800-745-8821 if
you have any further questions.